Had to call Sears today to get an address for sending a payment...ended up with one of those Press or Say One machines. It took forever.
I was press-one-ing while the boys made a ton of noise. Every time I told them to be quiet so I could hear the phone, the machine would hear me and re-route me to another line. I eventually did get the address, but not before I practically had a stroke.
Definitely a total waste of time.