"Someone from our service department will be out to look at your washer between 8 and 5, Monday."
You know what THAT means. Around 11, I would get a call saying they were "on their way" from the far end of the state. They would be here in about 3 hours, except they have to stop for lunch. So, you know, around 5:15 they would show up.
It is 8:27 a.m. Jimmy from Sears has been in my basement for about 15 minutes, already. I can actually see the possibility of clean laundry TODAY.
Which is good, because our toilet just overflowed, so I used about 4 beach towels to soak it all up.
Update: Naturally, the part he needs is not on his truck. We have to wait until the 16th for a return visit. Ah, the laundromat. My new home away from home...